Refund and Return Policy


"At Khadlaj Perfumes, we are passionate about crafting one-of-a-kind products that are truly special and meaningful. That's why we put so much care and attention into each piece we create, and why we hope you will treasure your purchase as much as we enjoyed making it for you."

However, If you are unhappy with your purchase and would like to return or exchange it, please reach out to our Customer Care team on WhatsApp No. +971521211992. We are here to help and will do our best to make things right.

If you wish to cancel your order you can do so by informing us within 24 hours.

Please keep in mind that items must be returned in their original packaging in order to be eligible for a return. Items that have been unpacked will not be accepted for return under any circumstances. Only the Change of Mind policy will be applied within the 24 hours of Purchase.


Refunds will be done only through the original mode of payment or as a credit voucher. Credit vouchers provided can be used within 1 month from the issue date.

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